Innovation – Tutor Dasher

Exploring Innovation with GenAI When considering innovation in technology, one must ponder what it truly means to be innovative and how technology can drive an innovation strategy. At Bet365, Alan Reed, head of platform innovation, looks beyond the traditional mobile app betting experience to explore the possibilities of generative artificial intelligence (GenAI) and its impact on user interaction. GenAI opens up new possibilities for the future of workforce interaction, as seen through the Ray-Ban Meta AI glasses. These glasses provide access to advanced language AI models like Llama 4, allowing users to translate text in real-time simply by looking at it. While the potential of GenAI is vast, Reed acknowledges the privacy concerns that come with such advanced technology. However, he sees the shift towards voice user interfaces as a significant step in improving user experience and efficiency. The Power of GenAI in Coding Bet365 has been exploring the use of GenAI in various aspects of its operations, particularly in coding. By utilizing large language models, the company aims to enhance code understanding and maintenance without the need for manual intervention. One of the key challenges Bet365 faced was maintaining its legacy code base and ensuring that developers could easily comprehend and work with existing code. GenAI proved to be a valuable tool in this regard, offering insights into code structure and facilitating IT transformation projects. By leveraging GenAI, Bet365 can improve code maintainability, identify common code blocks, and streamline migration efforts. This technology not only enhances the development process but also provides valuable insights for strategic decision-making. Enhancing Database Summarization with GenAI In addition to coding, Bet365 has also explored the use of GenAI in summarizing databases and business logic. By implementing retrieval augmented generation (RAG) techniques, the company can create a knowledge graph of its databases, providing developers with valuable insights into database usage and performance. Through techniques like GraphRAG, Bet365 can effectively summarize complex databases and identify areas for modernization and improvement. This approach not only streamlines development processes but also enhances overall IT infrastructure efficiency. A Strategic Approach to Tech Innovation While flashy tech breakthroughs like AI glasses may grab headlines, true innovation requires a careful and strategic approach. Bet365's journey with GenAI showcases the importance of leveraging AI for more than just augmenting existing processes. By embracing GenAI to understand code, databases, and technical queries, Bet365 demonstrates the transformative power of AI in driving innovation and improving operational efficiency.

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