Tag: backlash

Mozilla Responds to Backlash Over Firefox's New Terms of Use After facing criticism for its new Terms of Use, Mozilla has clarified that the changes are not meant to give the browser maker ownership of user data. The company emphasized that the updated terms are intended to formalize its relationship with users and provide transparency about data practices. The new Terms of Use and Privacy Notice for Firefox were introduced to offer users more insight into their rights and permissions. Mozilla stated that the goal was to make the terms easy to understand and ensure that users are aware of how their data is being used. Despite these efforts, some users expressed concern over the language used in the terms, particularly regarding the granting of a license to user data. Critics pointed out that the wording appeared overly broad and raised questions about Mozilla's intentions. In response to the confusion, Mozilla clarified that the terms do not give the company ownership of user data or the right to use it beyond what is outlined in the Privacy Notice. The company emphasized that user data is not shared with AI companies or advertisers without explicit permission. Mozilla's Privacy Notice states that Firefox may collect technical and interaction data related to AI chatbots. However, the company assured users that data shared with advertisers is de-identified and used in accordance with privacy guidelines. Additionally, Mozilla explained that it does sell advertising in Firefox to support browser development. The company is committed to privacy-preserving ad practices and only shares data with advertising partners on a de-identified basis. Users have the option to opt out of data processing for advertising purposes by adjusting settings in both desktop and mobile versions of Firefox. Mozilla also clarified the use of terms like "nonexclusive," "royalty-free," and "worldwide" in the terms to provide context for users. Despite Mozilla's efforts to address concerns, some users may still question the broad language used in the terms. This could potentially impact Firefox's market share, which currently stands at 2.54% globally. Image Credits:Mozilla/Firefox

Tag: backlash

Mozilla responds to backlash over new terms, saying it’s not using people’s data for AI

HP forced customers to wait 15 minutes for tech support – on purpose – backpedaled after backlash

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