Cloudflare CEO Matthew Prince has described Tuesday’s outage as the worst since 2019, apologizing for the disruption it caused to global internet traffic. The issue stemmed from a change in the Bot Management security system, not a cyber attack. The outage was initially mistaken for a DDoS attack due to system fluctuations. Cloudflare has since taken steps to prevent future incidents by enhancing system resilience and implementing global kill-switches for features. The incident highlights the importance of diversifying service providers to reduce risk and improve overall resilience in the face of potential cyber threats.