In the realm of software applications, artificial intelligence (AI) capabilities are becoming increasingly common, even in data backup tools. The use of AI and machine learning (ML) by software suppliers in the backup space is not a new phenomenon, as automation has long been a feature of backup software.
One key area where backup providers leverage machine learning and predictive analytics is in enhancing the reliability and efficiency of backups. This includes using ML to analyze logs and predict potential backup failures, as well as determining the optimal timing and storage destinations for backups.
Generative AI (GenAI) is also employed by suppliers to assist customers in setting up and managing backup tasks. Additionally, agentic AI systems hold promise for further automation in system configuration and recovery testing. However, the most prevalent application of AI in backup tools lies in ransomware detection and remediation.
Apart from ransomware detection, AI is utilized for various other tasks in the realm of backup and IT management. IT teams harness AI for activities such as disaster recovery planning, resource allocation, storage optimization, backup monitoring (especially for malware detection), and compiling risk assessments for disaster recovery scenarios.
When it comes to backup tools, AI is typically utilized in three main ways: aiding users with setup and configuration, optimizing the backup process (including storage optimization and tiering), and anomaly detection. An increasing number of suppliers and chief information officers view anomaly detection as a crucial feature in any backup tool, particularly in light of the growing threat posed by ransomware attacks.
The rise of ransomware attacks has prompted IT teams to reevaluate their backup security measures. Backup software is now expected to proactively detect and remove malware before data is copied, a process known as in-line malware scanning. Additionally, software should be capable of scanning volumes for anomalies or indicators of compromise to prevent data loss and reinfection from compromised files.
AI-driven anomaly detection can also be leveraged by IT teams to identify issues such as data corruption or accidental deletion, which could impede data recovery efforts. The heightened focus on ransomware detection and remediation reflects a broader trend in which backup and recovery suppliers are positioning themselves as security companies rather than solely IT administration tools.
Overall, AI features prominently in various backup products offered by suppliers such as Acronis, Cohesity, Commvault, Druva, Rubrik, and Veeam. These suppliers have integrated AI into their tools to enhance functionalities such as ransomware detection, anomaly detection, data classification, and capacity planning. By harnessing the power of AI, organizations can bolster their backup and recovery capabilities, making the process more efficient and effective.
