Google recently released an update for its original Pixel Watch and Pixel Watch 2, bringing them up to the latest Wear OS operating system. However, the update caused issues for some users, resulting in their watches becoming unresponsive. Google has since paused the update and stated that it may take some time before the affected watches receive the fix.
While some Pixel Watch models updated smoothly to Wear OS 5, others faced a blank screen with a Bluetooth logo, requiring a complex reboot and device reset to resolve the issue. This has caused frustration for users and created a support challenge for Google.
A support page for Wear OS 5 now indicates that the software update will be fixed and rolled out to affected Pixel Watch and Watch 2 devices later this year, which could mean a wait of around eleven weeks. The page also includes instructions on how to reset a watch that has been impacted by the faulty update.
Owners of older Pixel Watches may be disappointed by the problematic update, especially as the new Pixel Watch 3 has been released. Google’s Pixel devices are known for their top-tier software support, and quick updates to the latest operating system are expected. However, this delay has left some users feeling frustrated, especially considering the premium price of the devices.
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Mattias Inghe
Mattias Inghe
Mattias Inghe
As a recent purchaser of the Pixel Watch 3, I have noticed significant improvements in speed and stability compared to the original model. The longer battery life is also a welcome enhancement. Despite the delay in the Wear OS 5 update, I believe Google is working towards resolving the issue to ensure a positive user experience.
Google’s commitment to providing top-notch hardware and support for its Pixel devices should reassure users that any software issues will be addressed promptly. With the anticipation of future upgrades, Google must prioritize customer satisfaction to maintain loyalty among Pixel Watch owners.
