With the shift towards digital apps and tools, it has become crucial for organizations, regardless of their size, to monitor customer experiences through surveys.
Online surveys offer real-time feedback that aids in enhancing services and products while pinpointing areas for improvement.
According to a source, the online survey software market is projected to reach nearly $5 billion by 2026, highlighting the growing demand for online survey apps to understand customer behavior and needs.
In this blog post, we will delve into online survey apps and explore the best options available in the market.
Let’s dive in!
Online Survey Apps & Tools Explained
Online survey apps are digital platforms that enable you to create, share, and analyze surveys. They provide a convenient and efficient way to collect feedback, gather data, and gain insights from a wide range of respondents online.
These tools offer a range of features to help you design professional-looking surveys, customize questions, and track responses in real-time.
List of Best Survey Apps & Tools
Here is a list of survey tools that can help keep things running smoothly.
1- SurveyMonkey
SurveyMonkey is a leading online survey solution that facilitates quick insights. Its AI features enhance the survey experience and aid in better understanding customers. With sentiment analysis, you can filter by sentiment to quickly gauge people’s feelings.
SurveyMonkey boasts a panel of 335M+ survey respondents in 130+ countries, ensuring the best outcomes. Multi-survey analysis is a key feature of this tool, providing a comprehensive view.
Key Features
- QR Code
- 25+ Question Types
- 400+ Templates
- Multilingual Surveys
- Custom URL Ending
- Customization
2- SurveySensum

Survey Sensum is an online survey management tool that facilitates feedback and prompts companies to take action based on survey results. It offers numerous benefits, a user-friendly interface, free trial periods, and demos for effective usage.
Key Features
- Customizable Templates
- Multi-Channel Distribution
- Offline Response Collection
- Reporting
- Response Quotas
Online survey apps and tools play a vital role in helping companies and organizations stay connected through effective collaboration. By using these tools, companies can gather valuable customer feedback and address queries to make informed decisions.